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How To Create A Ticket In Rt Using Python-rtkit

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I'm having trouble with a simple script whose only purpose is to create a single ticket and every time I get 401 Credentials Required I took my code verbatim from https://github.

Solution 1:

Alright, I don't know why it didn't work the first time but I've managed to get it working now by using CookieAuthentication instead of BasicAuthentication.


Solution 2:

You have to use the correct URL for your RT web service.

I assume the URL http://rt.example.com/REST/1.0/ does not point to your running RT instance?

Or have you added rt.example.com to your hosts file or similar?

At what host/port does your RT instance run?


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